Knowledge Business
A global community of knowledge-driven organizations dedicated to networking, benchmarking and sharing best practices leading to superior performance.
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Conditions of Use & Sale
Conditions of Use & Sale    [Date Added : 05/08/2005 ]

Welcome to Teleos - The KNOW Network. Teleos provides access to this website ( and sells its products/services to you subject to the conditions set out on this page. 

Please read these conditions carefully before using the Teleos - The KNOW Network website. By using this website, you signify your agreement to be bound by these conditions. 

1. Your Account  

If you use the website through a KNOW Network membership, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorized access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorized manner.

Please ensure that the details you provide us are correct and complete and inform us immediately of any changes to the information that you provided when registering. Contact us to update your information.

Teleos reserves the right to refuse access to the website, terminate member access, remove or edit content, or cancel a membership at our discretion.

No responsibility is accepted for the accuracy of information; the opinions expressed are not necessarily those of Teleos, nor the operator of this Website. 

2. Privacy 

Privacy is ensured through the UK Data Protection Act. 

3. Access   

The general public has access to the public areas of this website. Only members of The KNOW Network have access to the members' area of this website.

We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction. 

4. Your conduct   

You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way.

You understand that you, and not Teleos - The KNOW Network, are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only.

You must not use the website for any of the following:

- for fraudulent purposes, or in connection with a criminal offence or other unlawful activity.
- to send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any 'spam.'
- to cause annoyance, inconvenience or needless anxiety. 

5. Copyright and database rights 

All content included on the website, such as text, graphics, logos, button icons, images, audio clips, digital downloads and data compilations is the property of Teleos and is protected by United Kingdom and international copyright and database right laws. The compilation of all content on this website is the property of Teleos and is protected by United Kingdom and international copyright and database right laws.   

6. Service Marks  

The KNOW Network, MAKE, MAKL and MAKC are service marks of Teleos.
Conditions Relating to the Sale of Products to You   
7. Trade Terms  

Payment is required in advance for all products/goods/services. Teleos reserves the sole right to decide whom it will accept as KNOW Network members, and to whom it will sell its Reports.

Payment is accepted by check, credit card and electronic transfer of fund in British pounds sterling, United States dollars and the European Euro.   

8. Delivery Policy  

Membership in The KNOW Network will start within 14 days of receipt of payment. There is no provision for a free trial membership.

All reports published by Teleos will be sent as electronic files (PDF) within 14 days of receipt of payment.   

9. Refund, Replacement and Cancellation Terms  

Membership in The KNOW Network may be cancelled any time before the membership is activated. Once membership in The KNOW Network is activated, there is no provision for cancellation of the membership for credit or cash refund. There will be no refund of membership fees once The KNOW Network membership has been activated.

The purchase of Reports published by Teleos may be cancelled at any time before shipment of the publication. Once a Report has been shipped, there will be no refund nor return of the report for credit or cash refund. Upon notification that a purchased Report has not been received, Teleos will ship another report within 14 working days.   

10. Export Restrictions  

There are no export restrictions on either membership in The KNOW Network or Reports published by Teleos.   

Our Details

The KNOW Network is a service mark of Teleos. You can contact Teleos at:

5 St. Julian's Avenue
Ludlow, Shropshire  SY8 1ET
United Kingdom

Tel/Fax: 44 1584 878576

© 2006- Teleos. All rights reserved.  

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