Knowledge Business
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Corporate Venture Capital Increases Innovation [Date Added :10/25/2005]
After the dot-com bubble burst five years ago, corporate-sponsored venture capital funds almost disappeared. Investing in start-up technology companies - thought to be a quick way to improve the corpo...
Samsung Pulls Ahead of Sony [Date Added :10/19/2005]
Knowledge@Wharton, an electronic newsletter from the Wharton Business School of the University of Pennsylvania, has published an interesting analysis of the head-to-head battle between two know...
Beyond the Suggestion Box [Date Added :09/27/2005]
John Gabrick, writing in DM Direct Newsletter, believes that everybody has a good idea. Companies thrive and survive on good ideas. Those who place a priority on generating and acting on good i...
Restoring Damaged Brands [Date Added :09/21/2005]
Following a corporate scandal, managers who acknowledge they have problems and launch communication programs to repair their tarnished reputations stand the best chance of rehabilitating a tainted bra...
Competitive Advantage through Performative Ties [Date Added :09/14/2005]
According to Dr. Sheen S. Levine, a Singapore Management University professor, competitive advantage isn't just a repository of enterprise knowledge, but also the use and encouragement of so-called "p...
Select the Right Tool to Improve Web Searching [Date Added :09/08/2005]
A few years ago nobody paid much attention to electronic searching. There wasn't all that much to search for then. Today is very different. So much knowledge and information has shifted to electronic ...
Why Big IT Investments Fail to Increase Shareholder Value [Date Added :08/30/2005]
At the recent Wharton Global Alumni Forum in London, James Blyth, chairman of Diageo - the world's leading premium drinks company - asked members of the audience to raise their hands if they were carr...
Three Reasons Why Good Strategies Fail [Date Added :08/23/2005]
From Vivendi to Webvan, the shortcomings of a bad strategy are usually painfully obvious - at least in retrospect. But good strategies fail too, and when that happens, it's often harder to pinpoint th...
Knowledge Process Outsourcing [Date Added :08/19/2005]
Marc Vollenweider, writing in The Financial Express, has some interesting observations regarding the emerging markets for Knowledge Process Outsourcing (KPO). The economic success of Business P...
Protecting Intellectual Capital [Date Added :08/14/2005]
Strategic initiatives heighten the need for intellectual property safeguards, according to attorney Alan J. Ross, a partner in the Cleveland, Ohio, office of Bricker & Eckler LLP. He recommends period...
SMEs Slow to Adopt e-Learning [Date Added :08/09/2005]
e-Learning in small- and medium-sized enterprises (SMEs) is still at an embryonic stage according to a survey sponsored by the European Commission's Directorate General Education and Culture. Accordin...
Social Network Analysis Goes Corporate [Date Added :08/01/2005]
Susannah Patton, writing in CIO magazine, has some interesting observations about how the corporate world is implementing Social Network Analysis (SNA) to accelerate the transfer of knowledge t...
Creating Shareholder Value - BP's John Browne [Date Added :07/13/2005]
No matter how quickly - or how dramatically - a company's competitive environment might change over time, it must hold two things constant: its sense of purpose and its commitment to creating "mutual ...
Business Intelligence Viewed Growth Key [Date Added :07/06/2005]
Business intelligence (BI) capabilities that provide better analysis of and insights into operations will be essential if organizations are to achieve high performance, according to a recent Accenture...
Break the Bad Habits of Measuring Customer Satisfaction [Date Added :07/02/2005]
When it comes to measuring their customers' satisfaction, too many companies have settled into a comfortable rut of changing their approaches to get the results they want. Ironically, the more critica...
Microsoft's Ballmer Sees into the Future [Date Added :06/24/2005]
According to Microsoft CEO Steve Ballmer, the computer software industry will witness more growth over the next five years than it has over the past decade. "I've lost track of the number of times som...
From Hunter/Gatherer to Cultivator - Improving Decision-Making [Date Added :06/20/2005]
According to Brian Buck, writing in DM Review, for all of our sophisticated knowledge age gadgetry, we are still a society of primitive hunter/gatherers when it comes to working with the underl...
When Worlds Collide [Date Added :05/26/2005]
Dr. R. Todd Stephens, writing for DMReview.com, has some interesting observations concerning the future of electronic knowledge sharing and collaboration based on our evolving understanding of the Int...
Japan Brings Manufacturing Home to Protect IC [Date Added :05/12/2005]
Carlton Delfeld, President of the global investment advisory firm ChartwellAdvisor.com, believes that the United States and Europe can learn lessons from Japan's moves to bring manufacturing capabilit...
The Global Search for Human Capital [Date Added :05/02/2005]
Ali Hussein, writing in ZDNet News, has some insightful observations regarding the global search for human capital. He says that: "In the heated debate about globalization, 'outsourcing' in par...
Study Highlights Changing Global Competitiveness [Date Added :04/19/2005]
A new world order of competition is emerging in the global technology and telecommunications industries, but most North American companies are not keeping pace with the changes. This is one of the pri...
Open-Source Thinking [Date Added :04/12/2005]
Some companies are thinking out of the box to expand their intellectual capital. One of the most inventive techniques has been Goldcorp's approach of sharing its best thinking with the world, and chal...
Where Are Blogs Headed? [Date Added :03/26/2005]
The big question is whether blogs - short for weblogs - have the staying power to become more than just online diaries. Will bloggers upend the mainstream media? What legal protections should bloggers...
Dashboards and Scorecards [Date Added :03/04/2005]
Dashboards and scorecards have become increasingly popular over the past few years because they hold the promise of ensuring regulatory compliance, improving performance, tracking outsourcing efficien...
Unlocking the Value of Globalization [Date Added :02/27/2005]
While many companies have grown from small local enterprises to become global leaders in their industries, more than 80 percent of them fail to capture the full returns of their global investments, ac...
The Knowledge Proposition [Date Added :01/19/2005]
At the sixth CKO Summit, organized by TFPL and sponsored by Factiva, twenty of the world's most experienced knowledge executives addressed the following proposition: significant additional stakehol...
Messaging and Collaboration Trends [Date Added :01/10/2005]
Two recent reports show what companies are doing in messaging and collaboration. E-mail and Messaging, Directory Services, Groupware and Wireless, written by Ron Herardian, chief systems archit...
Portal Technology Drives e-Government [Date Added :12/31/2004]
Government Technology magazine and Plumtree Software have released a report examining how leading North American government agencies are effectively implementing Web technologies to drive opera...
Sweden, Ireland and the UK Lead in ICT Use [Date Added :12/19/2004]
A new study, produced by Booz Allen Hamilton for the UK Department of Trade and Industry (DTI), reports that Sweden, Ireland and the UK are the most sophisticated users of Information and Communicatio...
Expert Locator Software [Date Added :11/07/2004]
In an age where employees may be spread across the globe, how can a person who needs information or knowledge quickly find it - especially after searching content-based repositories fails to yield res...
Capturing GM's Intellectual Capital [Date Added :10/23/2004]
At General Motors enterprise architecture is a dynamic, living process dependent upon integration with related enterprise process disciplines.

General Motors' chief architect Richard Taggart sa...
Benchmarking Idea Management [Date Added :10/11/2004]
Imaginatik researchers in a recent issue of the Corporate Innovation Newsletter discuss how to benchmark idea management. Idea Management - the collection, development and evaluation of busines...
Making Big Ideas Work in Business [Date Added :09/28/2004]
Michelle Manafy of eContent magazine asked KM thought leader Larry Prusak how to make business work better. Prusak, who co-authored What's the Big Idea: Creating and Capitalizing on the Best...
US Government Invests in KM [Date Added :09/28/2004]
A new report by research firm INPUT predicts that the US government market for knowledge management solutions will grow by almost one-third during the next five years, hitting more than $1.1 billion i...
Asian Fashion Retailer Seeks KM Advantages [Date Added :09/13/2004]
Fiscal 2002 spelled trouble for Hong Kong-based casual fashion retailer Bossini. Revenues had shrunk to half of a key competitor's sales and net profit margins were reduced. Lead-time from placing an ...
Sales Effectiveness Depends on KM [Date Added :08/21/2004]
Sales forces across most industries have knowledge needs that aren't being met, according to a new survey from research firm CSO Insights. The report, Increasing Sales Effectiveness through Optimiz...
Indirect Benefits: The Invisible ROI Drivers [Date Added :08/12/2004]
Nucleus Research has found that, on average, indirect benefits account for half of technology return on investment (ROI). Clearly, every organization attempting to calculate ROI from a proposed IT inv...
P&G Taps into Innovation Networks [Date Added :07/24/2004]
At Procter & Gamble (PG), where the goal is to have at least half its new products originate from ideas generated outside the ranks of its employees, the concept of outsourcing innovation is being tak...
Secret to KM Success [Date Added :07/14/2004]
Megan Santosus of CIO Magazine has reviewed Jeff Nielsen's new book on leadership. In his book, Neilsen emphatically states that hierarchical organizations are the enemy of successful knowledge...
Is Blogging the Next Big KM Thing? [Date Added :05/27/2004]
Jena McGregor of Fast Company magazine has studied the world of corporate blogging and believes blogging has the potential to become a critical corporate collaboration tool. Here is what she ha...
Getting the Most out of Storytelling [Date Added :05/08/2004]
MarketingProfs.com has published an insightful interview with Steve Denning about how to achieve maximum benefits from organizational knowledge sharing. Denning was program director of knowledg...
Improving New Product Launches [Date Added :05/03/2004]
If innovation is the key to growth, jobs and shareholder value, why do so many companies manage their product launch processes so badly? AMR Research shows that fragmented ownership, budgets and objec...
Citigroup's Performance Dashboard [Date Added :04/21/2004]
Each morning Tom Sanzone, CIO of Citigroup's Global Corporate and Investment Banking Group, walks into his office, sits down with his assistant and gets a rundown of where the 15,000-20,000 developmen...
Do We Need CKOs and CLOs? [Date Added :04/12/2004]
During the 1990s, many companies created Chief Knowledge Officer (CKO) and Chief Learning Officer (CLO) positions to lead strategy in these key areas. Based largely on anecdotal observations, the W...
Interview with Larry Prusak [Date Added :04/06/2004]
Larry Prusak discusses the future of knowledge management in a wide-ranging interview with Stephen Bell of Computerworld.

KM specialist Larry Prusak states that IT plays a comparatively ...
Companies Expanding Abroad: Knowledge Seekers vs. Conquerors [Date Added :03/22/2004]
In 2002, General Electric moved a major research and development lab for its medical systems division from Japan to China. The move seemed motivated by the usual enticements - lower costs and lower ba...
Steps to Successful Innovation [Date Added :03/17/2004]
The international consulting firm Deloitte has released the most recent installment of its Global Manufacturing Supply Chain Benchmarking research program, Some of the key findings from "Mastering the...
Trends in Enterprise Portals [Date Added :03/09/2004]
According to portal vendors, customers and consultants, the trick to successful enterprise portal deployment is identifying related business processes, aggregating related applications and data within...
Protect Your Intellectual Capital [Date Added :01/10/2004]
The findings of a new study by the Centre for Corporate Change at the Australian Graduate School of Management and the law firm Freehills suggest that many companies still have much to learn about sma...
Social Networking Extends Collaboration [Date Added :12/15/2003]
Social networking is now on the corporate radar screens. It appears to be the 'next big thing' on the Internet. According to those who follow trends, if you haven't heard of Friendster, Tickle or Trib...
Workers Fear Virtual Teams [Date Added :11/25/2003]
Organizations now can form teams with little regard for the physical location of the members and even take advantage of time differences to extend service hours and push jobs to completion sooner.
KM Scores High in Web Applications Survey [Date Added :11/04/2003]
According to a recent report from Line56, 76% of IT executives worldwide say they either have deployed or are planning to deploy Web applications related to employee services.

Following employ...
Drowning in an Ocean of Information [Date Added :11/04/2003]
Growing Internet, computer and telephone use is behind a huge rise in the amount of information people generate and use. Researchers at the University of California, Berkeley, estimate that every year...
Collaboration Best Practices [Date Added :10/11/2003]
Market research firm Meta Group forecasts that by 2007, about 90 per cent of corporate users worldwide will be relying on collaboration tools, such as instant messaging, teamware and Web-conferencing,...
Knowledge Worker Productivity [Date Added :10/05/2003]
Tom Davenport, Director of the Accenture Institute for Strategic Change and Professor of IT and Management at Babson College, has some interesting things to say about knowledge worker productivity, su...
KM Progress - Steady But Not Spectacular [Date Added :09/29/2003]
Dave Skyrme, a well-known knowledge management author and observer, has re-visited 10 predictions he made about KM. He comments on the current state of KM, and what lies ahead:

1. From a Dimens...
Collaboration is in, KM is out [Date Added :09/08/2003]
Half of the companies responding to InformationWeek Research’s Second Quarter 2003 Priorities Survey list knowledge management as a top technology priority. However, according to Information...
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