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India's Most Admired Knowledge Enterprises    [Date Added : 11/15/2007 ]
Teleos, in association with The KNOW Network, has announced the 9 Winners in the 2007 Indian Most Admired Knowledge Enterprises (MAKE) study. MindTree Consulting has been recognized as the overall 2007 Indian MAKE Winner. Previous overall Indian MAKE Winners were Infosys Technologies and Tata Steel.

The third annual Indian MAKE Winners were recognized during a special Awards Ceremony at the Confederation of Indian Industry's KM India: The Knowledge Summit, held in New Delhi. The 2007 Indian MAKE Winners are (alphabetically):

- Bharti Airtel (Telecommunications)
- Eureka Forbes (Consumer products)
- Infosys Technologies (IT solutions)
- Larsen & Toubro - Engineering & Construction Division (Construction & engineering)
- MindTree Consulting (IT consulting and R&D services)
- Satyam Computer Services (IT solutions)
- Tata Consultancy Services (IT solutions)
- Tata Steel (Metal fabrication)
- Wipro Technologies (IT solutions)

The 2007 Indian MAKE Winners were chosen by a panel of Indian Fortune Global 500 business executives and leading knowledge management and intellectual capital experts. Only organizations founded and headquartered in India were eligible for this MAKE study.

The expert panel rated organizations against the MAKE framework of eight key knowledge performance dimensions which are the visible drivers of competitive advantage. The 2007 Indian MAKE Winners have been recognized as leaders in:

- creating a knowledge-driven corporate culture
- developing knowledge leaders and workers
- innovation
- maximizing corporate intellectual capital
- collaboration and knowledge sharing
- creating a learning organization
- managing customer knowledge
- transforming corporate knowledge into shareholder value

Rory Chase, managing director of Teleos, said: "India is emerging as a dynamic center of innovative knowledge management. These companies are building portfolios of intellectual capital and intangible assets which will enable them to out-perform their competitors - both within India and abroad - in years to come."

2007 Indian MAKE Winners

The 2007 Indian MAKE Winners are (in alphabetical order):

Bharti Airtel

Bharti Airtel is a part of Bharti Enterprises, and is India's leading provider of telecommunications services. The company has annual revenues of US $2.6 billion (fiscal year ending March 31, 2007), employs 10,000 people, and has over 50 million customers.

Bharti Airtel is structured into three individual strategic business units: mobile services, broadband & telephone services (B&T), and enterprise services. The mobile services group provides GSM mobile services across India in 23 telecom circles, while the B&T business group provides broadband & telephone services in 95 cities. The Enterprise services group has two sub-units - carriers (long distance services) and services to corporations. All of the services are provided under the Airtel brand.

The 2007 Indian MAKE panel has recognized Bharti Airtel for maximizing enterprise intellectual capital.

Eureka Forbes

Eureka Forbes, part of the Shapoorji Pallonji Group, has single-handedly created Indian markets for "concept product categories," such as water purification systems, vacuum cleaners and air purifiers, through the direct selling marketing method. The company's vision is: "A happy, healthy, safe and pollution-free environment built on trust and lasting relationships with customers." Headquartered in Mumbai, and expanding throughout South-East Asia, the company has over 7,000 employees. Eureka Forbes reported 2007 revenues of US $188 million (fiscal year ending March 31, 2007).

The 2007 Indian MAKE panel has recognized Eureka Forbes for its enterprise knowledge-driven culture.

Infosys Technologies

Infosys Technologies provides consulting and IT services to clients globally. With annual sales of US $3.1 billion (fiscal year ending March 31, 2007) and employing over 75,000 people worldwide, the company uses a low-risk Global Delivery Model (GDM) to accelerate schedules with a high degree of time and cost predictability. During the past several years, Infosys has made a concerted effort to provide an integrated solution to meet the knowledge needs of the organization in the four basic dimensions of knowledge management: people, process, technology and content.

The 2007 Indian MAKE panel has recognized Infosys Technologies for developing knowledge workers through senior management leadership, and maximizing the firm's enterprise intellectual capital.

Larsen & Toubro - Engineering & Construction Division

Larsen & Toubro (L&T) is a US $5 billion technology, engineering, construction and manufacturing company. It is one of the largest companies in India's private sector. The Engineering and Construction (E&C) Division forms one of the biggest segments in Larsen & Toubro Limited's business portfolio. This division, employing more than 2,000 people, is capable of carrying out turnkey projects in core industry sectors. The E&C Division is currently increasing its global presence.

The 2007 Indian MAKE panel has recognized Larsen & Toubro E&C Division for its enterprise knowledge-driven culture (1st place).

MindTree Consulting

MindTree Consulting, an international IT and R&D services company, was established in 1999 by 10 industry professionals who came from Cambridge Technology Partners, Lucent Technologies, and Wipro. The company, co-headquartered in Somerset, New Jersey, USA, and Bangalore, India, has annual revenues of US $153 million (fiscal year ending March 31, 2007) and employs nearly 5,000 people.

MindTree develops applications to help companies enhance their enterprise operations. The company also delivers product development services and designs reusable building blocks for high-tech companies.

The 2007 Indian MAKE panel has recognized MindTree Consulting for creating value from customer knowledge (1st place), and transforming enterprise knowledge into shareholder value (1st place).

Satyam Computer Services

Satyam Computer Services is a leading global consulting and IT services company, offering a wide array of solutions, ranging from strategy consulting to implementing IT solutions for customers. As a diverse end-to-end IT solutions provider, Satyam offers a range of expertise aimed at helping customers re-engineer and re-invent their businesses to compete successfully in an ever-changing marketplace. Satyam's business activities span 57 countries and involve more than 40,000 IT professionals. In the fiscal year to March 30, 2007, Satyam Computer Services had revenues of US $1.4 billion.

The 2007 Indian MAKE panel has recognized Satyam Computer Services for developing knowledge workers through senior management leadership (1st place).

Tata Consultancy Services

Tata Consultancy Services (TCS) is a leading information technology consulting, services and business process outsourcing organization. Founded in 1968, TCS has annual sales of US $4.3 billion (fiscal year ending March 31, 2007) and employs over 100,000 IT consultants located in more than 47 countries.

TCS has engineered some of the world's most complex applications and next-generation IT infrastructures. TCS's "web of participation" structure enables the company to maximize the benefits of its depth, diversity and delivery capability to offer innovative solutions across business and technology domains.

The 2007 Indian MAKE panel has recognized Tata Consultancy Services for developing and delivering knowledge-based products/services/solutions (1st place), and maximizing the firm's enterprise intellectual capital (1st place).

Tata Steel

Established in 1907 by its founder J. N. Tata, Tata Steel is India's largest integrated private sector steel company with annual sales of US $6.3 billion (fiscal year ending March 31 2007) and over 84,000 employees. Over the years, Tata Steel has emerged as a thriving, nimble, steel enterprise due to its ability to transform itself rapidly to meet the challenges of a highly competitive global economy and commitment to becoming a supplier of choice by delighting its customers with services and products. In 2007, Tata Steel acquired the European steel company Corus for US $12.2 billion.

The 2007 Indian MAKE panel has recognized Tata Steel for collaborative enterprise knowledge sharing (1st place), and delivering value through customer knowledge (1st place).

Wipro Technologies

Wipro Technologies provides comprehensive IT solutions and services, including systems integration, information systems outsourcing, package implementation, software application development and maintenance, and research and development services. The company has more than 50 'Centers of Excellence' that create solutions around specific needs of industries. Wipro Technologies has annual sales of US $3.5 billion and employs over 72,000 people.

The 2007 Indian MAKE panel has recognized Wipro Technologies for delivering value through customer knowledge.


Teleos is an independent knowledge management and intellectual capital research firm, administers the Most Admired Knowledge Enterprises (MAKE) program. The KNOW Network is a Web-based global community of organizations dedicated to achieving superior performance through benchmarking, networking and best practice knowledge sharing.

The MAKE research program, conducted in association with The KNOW Network, consists of the annual Global MAKE study - the international benchmark for world-class knowledge-driven organizations - and regional/national MAKE studies.

The set of six 2007 MAKE Reports - Asia, Europe, India, Japan, North America and Global - is available from Teleos. Each report contains MAKE rankings, metrics, trends and analyses, and profiles of the winners.
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