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Chief Learning Officer    [Date Added : 08/10/2017 ]
The role of the Chief Learning Officer (CLO) is changing. Here are the key value-additions he or she is expected to make:

1. Align with the business vision: The new-age CLO must think beyond merely driving employee performance and development; he or she must align learning and development so as to deliver on the business objectives.

2. Design a learning vision: The CLO must devise an effective learning vision, based on the business goal.

3. Look for a growth mindset: Learning and growth go hand in hand, hence, to bring learning to life, it is important to hire or develop people with a growth mindset.

4. Maintain a start-up mindset: A CLO must run his or her division with a start-up mindset. Think lean, agile, and flexible, where idea generation is encouraged.

5. Look out for latest trends: As much as an internal organization-focus is important, CLOs must keep pace with what is happening in the learning and development industry.

6. Fuel a mindset change: While embracing path-breaking ideas is fine, it is important for the CLO to encourage the employees to adopt and accept these ideas.

7. Deliver and demonstrate value: Translate the learning outcomes to business metrics, and highlight the value added to everyone in the organization.


The modern-day CLO is as much a business player as an HR leader. CLOs must balance the people, processes, and technology angles of learning and development, to be able to create a sustained change.

(The Role of the Chief Learning Officer, by Rhucha Kulkarni, hrtechnologist.com, hrtechnologist.com July 19, 2017. Copyright 2017)
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