Knowledge Business
A global community of knowledge-driven organizations dedicated to networking, benchmarking and sharing best practices leading to superior performance.
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2017 KMWorld Promise and Reality Award Finalists    [Date Added : 11/08/2017 ]
There are six finalists in this year's KMWorld Reality Awards.

- Audible (a subsidiary of Amazon that produces audiobooks). Before the knowledge management program was developed in 2015, common knowledge tasks were lumped under training with no real foundational path for how to evolve support content or to develop and employ KM best practices. Within one year initiating KM program, the KM team developed clear guidelines to create a unified tone of authored content and templates to aid users in content consumption.

- Bechtel: In 2014, Bechtel launched an enterprise-wide, people-centered knowledge management program to facilitate "getting the right information to and from the right people at the right time, for improved business results." The KM program provides a standardized model for the ongoing capture of knowledge in real time and across business units, geographies and projects.

- BTS USA HQ: Because of inefficiencies in leveraging resources - tools, content and expertise - globally, KM practices and processes became a priority for BTS in 2012. The company launched the KM resource named GlobalX (often referred to as "the library"), which acts as a central repository of content.

- Keolis: The knowledge management department was created in 2012 within the Keolis Group initially to support business development. It began with implementation of a case study database to enrich bid offers and illustrate know-how. The KeoShare collaborative platform was launched in December 2014 and was transformed in April 2017 to become a single portal, KeoSphere, gathering both corporate information (news, newsletter and editorial content from the group and its subsidiaries) and online collaboration (in practice, interest or project communities).

- Schneider Electric: In 2011, the KM program organizer found that only 35 percent of the company's employees successfully cooperated with different departments. Consequently, the company formalized communities to foster collaboration in the flow of work. In 2014, the company implemented a wiki-encyclopedia as a single portal for employees to quickly find trustworthy definitions, because definitions for business terms and acronyms had been scattered across more than 100 glossaries in Schneider Electric’s intranet.

- TechnipFMC: When the company launched its first KM initiative in 2010, senior management envisioned a workplace in which employees could continuously deliver additional value through global collaboration and experience sharing and transfer critical knowledge from the soon-to-retire baby boomers. Innovation and even higher levels of collaboration became paramount in 2014 when a collapse of oil prices and a highly competitive environment made it vital for the company to develop new technologies, reduce costs, standardize equipment and processes, disrupt convention and devise new ways to improve the execution of projects. A merger between Technip and FMC in January 2017 further increased the demand for the portfolio of KM services and placed a renewed importance on the program’s underlying mission—to connect people and leverage their collective experience. Also, a new focus on social learning helps infuse KM into the work process, increasing business value from knowledge sharing and providing cost-effective, just-in-time learning.
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