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2017 Americas Most Admired Knowledge Enterprises (MAKE) Winners Announced    [Date Added : 09/13/2017 ]
Teleos, in association with The KNOW Network, has announced the 12 Winners of the 2017 Americas Most Admired Knowledge Enterprises (MAKE) study. For the sixth time (and fifth consecutive year), Google has been named the Overall Americas MAKE Winner.

A panel of Americas-based Fortune 500 senior executives and internationally recognized knowledge management / intellectual capital experts selected the Winners. The panel rated organizations against the MAKE framework of eight key knowledge performance dimensions - visible drivers of competitive advantage and intellectual capital growth:

- Creating an enterprise knowledge-driven culture
- Developing knowledge workers through senior management leadership
- Innovation
- Maximizing enterprise intellectual capital
- Creating an enterprise collaborative knowledge sharing environment
- Creating a learning organization
- Delivering value based on customer/stakeholder knowledge
- Transforming enterprise knowledge into shareholder/stakeholder value

This year 46 Americas-headquartered organizations received nominations, and from this group 23 enterprises were recognized as 2017 Americas MAKE Finalists.

2017 Americas MAKE Hall of Fame

Over the past 16 years, only 44 organizations have been recognized as Americas MAKE Winners. IBM and Microsoft are the only organizations which have been recognized as Americas MAKE Finalists every year since the Americas MAKE research study began in 2002.

The 2017 Americas MAKE Hall of Fame consists of 10 organizations which have been Americas MAKE Finalists in each of the past five annual studies: Amazon.com, Apple, APQC, ConocoPhillips, Fluor, Google, IBM, Microsoft, MITRE and Vale.

2017 Americas MAKE Winners

The 2017 Americas MAKE Winners have been recognized for (in alphabetical order):

Amazon.com (United States)

The 2017 Americas MAKE panel has recognized Amazon.com for maximizing enterprise intellectual capital, and enterprise-wide collaboration and knowledge sharing. Amazon.com is a five-time Americas MAKE Winner.

Apple (United States)

Apple is cited in this year’s Americas MAKE study for developing knowledge leaders and workers (first place), and creating a learning organization. Apple is an 11-time Americas MAKE Winner, including four-time Overall Americas MAKE Winner (2009-2012).

ConocoPhillips (United States)

In this year’s Americas MAKE study, ConocoPhillips has been recognized for creating a knowledge-driven enterprise culture, and enterprise-wide collaboration and knowledge sharing. This is the ninth consecutive year that ConocoPhillips has been recognized as an Americas MAKE Winner.

Ecopetrol (Colombia)

Ecopetrol is cited in this year’s Americas MAKE study for enterprise-wide collaboration and knowledge sharing (first place). This is the fourth time that Ecopetrol has been recognized as an Americas MAKE Winner.

Facebook (United States)

Facebook is cited in this year’s Americas MAKE study for creating value through customer/stakeholder knowledge. This is the second time that Facebook has been recognized as an Americas MAKE Winner.

General Electric (United States)

The 2017 Americas MAKE panel has recognized General Electric for creating value through customer/stakeholder knowledge. General Electric is a four-time Americas MAKE Winner.

Google (United States) – 2017 Overall Americas MAKE Winner

Google is recognized in the 2017 Americas MAKE study for creating a knowledge-driven enterprise culture (first place), maximizing enterprise intellectual capital (first place), creating value through customer/stakeholder knowledge (first place), and transforming corporate knowledge into shareholder/stakeholder value. This is the 13th consecutive year that Google has been recognized as an Americas MAKE Winner, including six-time Overall Americas MAKE Winner (2007, 2013-2017).

IBM (United States)

The 2017 Americas MAKE panel has recognized IBM for enterprise-wide collaboration and knowledge sharing, and transforming corporate knowledge into shareholder/stakeholder value. IBM is a 15-time Americas MAKE Winner, including 2004 Overall Americas MAKE Winner.

Microsoft (United States)

Microsoft is recognized in this year’s Americas MAKE study for creating a knowledge-driven enterprise culture. Microsoft is a 15-time Americas MAKE Winner.

NextEra Energy (United States)

NextEra Energy is cited in this year’s Americas MAKE study for creating a knowledge-driven enterprise culture. This the first time that NextEra Energy has been recognized as an Americas MAKE Winner.

The Goodyear Tire and Rubber Company (United States)

The Goodyear Tire and Rubber Company is cited in this year’s Americas MAKE study for innovation (R&D, creativity and new products/solutions/services design and delivery). This is the first time that The Goodyear Tire and Rubber Company has been recognized as an Americas MAKE Winner.

US National Aeronautics & Space Administration (United States)

The 2017 Americas MAKE panel has recognized US NASA for creating a learning organization. The US NASA is a five-time Americas MAKE Winner.

MAKE Research Program

Teleos, an independent knowledge management and intellectual capital research company, administers the Most Admired Knowledge Enterprises (MAKE) program. The KNOW Network is a Web-based global community of organizations dedicated to networking, benchmarking and sharing best knowledge practices leading to superior business performance.

The MAKE research program consists of the annual Global MAKE study - the international benchmark for best practice knowledge organizations. In addition, MAKE studies are conducted to identify leading knowledge-driven organizations at the regional/national level, including the Americas, Asia and Europe; and China, Hong Kong, India, Indonesia and Iran.

The 2017 MAKE Report is available from Teleos. It contains the MAKE rankings, key findings, best knowledge practices, and profiles of winners. The 2017 Knowledge Intensive Sector Leaders Report ranks global knowledge leaders in over 20 business sectors.

To order a copy of the 2017 MAKE Report, or for more information on the MAKE research program, contact Teleos.
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